Tourism Toronto is working closely with the City of Toronto, Provincial and Federal and other industry partners to actively monitor COVID-19 and the impact on our destination and the visitor economy.

The situation is changing hourly and our industry is having to adjust and adapt as the situation and risk factors evolve.

We stand alongside all of our industry colleagues during what we know is a challenging time.

Health and safety is a top priority for all of us – businesses, government and the public.

Updated: March 17, 2020

Frequently Asked Questions (FAQs)

How is the City of Toronto taking steps to address COVID-19?

Toronto Public Health continues to actively monitor this situation in collaboration with provincial and national health colleagues, and stakeholders, including local hospitals, airports and community agencies. Stay up-up-to-date with Toronto Public Health here.

What can members of the public do to protect themselves?

According to Toronto Public Health, everyday preventive actions can help prevent the spread of respiratory viruses, including:

  • Wash your hands often with soap and water for at least 15 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Keep your social distance. Social distancing means keeping 2 metres apart from others
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • If you have fever, cough and difficulty breathing, seek medical care early and share your recent travel history with your health care provider

Have any attractions, museums or venues closed or have major festivals and events been canceled?

We encourage visitors to confirm the status of upcoming events and major attractions before making plans to visit as the situation remains fluid.

How is public transit affected?

Toronto Transit Commission (TTC)
At this time, Toronto Public Health advises that riding public transit poses low risk for exposure to Covid-19. While reduced ridership is expected given March break and the two-week school closing, this is a dynamic situation. Please visit the link below for service updates as well as any new advice for travel via TTC.
TTC Updates

GO Transit
Selective reductions to GO train and bus services will begin March 18. Please visit the links below for revised schedules.
Revised rail schedules
Revised bus schedules

UP Express
Reduced service will begin March 18. Service will run every 30 minutes.
Click here for service alerts.

What are airports doing to respond to COVID-19?

Government of Canada has implemented measures at both Toronto airports.
Toronto-Pearson International Airport
Billy Bishop Toronto City Airport

Measures help to:

  • identify any travellers returning to Canada who may be ill
  • raise awareness among travellers about what they should do if they become sick

Travellers going through these airports will see additional signage in French and English, asking them to alert a border services officer should they have any flu-like symptoms.

Banners and information booths with staff from PHAC are also in place at 3 international airports, Vancouver, Toronto-Pearson and Montréal.

Travellers will need to respond to a screening question that has been added to electronic kiosks for all international travellers at these airports. This question is available in 15 different languages.

These measures complement routine traveller screening procedures already in place to prepare for, detect and respond to the spread of serious infectious diseases into and within Canada.

Read full details regarding Government of Canada response
Read the latest updates from Toronto Pearson

Updates from Air Canada
Updates from Porter Airlines
Updates from WestJet Airlines